2016 to welcome the acceleration of agile adoption outside IT

2016 to welcome the acceleration of agile adoption outside IT

For many large organisations 2015 was the year of paradigm shift for agile, moving from a buzzword to implementation. In fact, research from Forrester found that since 2013, twice as many companies are now using agile techniques to accelerate value delivery for their business.

By using an agile approach, organisations can respond to market changes faster, deliver higher-quality products, and gain a significant competitive edge.

Agility is mission-critical to a company’s success today as businesses are challenged by nimble competitors, consumer demand and faster time to market than ever before. Additionally, with confidence in the economy continuing to grow, organisations and their CEOs have realised the need to shift their focus away from efficiencies and savings towards innovation.

The growth in enterprise agile has been supported by the increasing use of agile methodologies – whether it is Scrum or Kanban. However it’s not just within traditional IT departments that agile has been adopted, with highly regulated departments such as healthcare and finance now implementing agile too.

With agile having taken hold in large organisations, what’s next for agile?

The acceleration of agile adoption outside IT

In 2016, we will continue to see the application of agile principles and practices beyond IT, into other areas of the organisation.

Product development – This is one area where we will continue to see growth in 2016 with the application of lean and agile principles to validate market need, iterated MVPs and shortened feedback cycles. This approach allows for faster feedback to ensure an organisation can identify and adapt in order to respond to customer needs. In contrast to more traditional approaches where a large amount of upfront planning occurs, agile approaches make use of continuous planning and prioritisation of requirements.

HR – Beyond this, agile will continue to get a foothold in other departments. In HR, agile will become key to building cross-functional agile teams by looking to hire generalised specialists who are willing to continually challenge processes and norms. There are many agile HR strategies but ultimately its goal is to train managers to become ‘lean leaders’ within organisations, and align everyone with clear customer focused targets to create a working culture that is more engaged and always learning.

Marketing – By the year 2017, it is predicted that CMOs will be spending more on technology than CIOs (Gartner). In fact, through some of the world’s leading organisations, 83 per cent of marketing departments are solely responsible for choosing and managing service providers, with 75 per cent reporting that they also manage decisions on software implementation. As the rate of technology evolves, increased collaboration across enterprises ensures businesses can respond faster to meet demands of stakeholders and customers. Sales and marketing departments will evolve to harness the success experienced by agile teams, in order to improve their ability to respond to changing customer needs and unpredictable markets.

Finance – In addition, finance departments will continue to refine their approaches, ensuring the ability to embrace change and pivot successfully is not hindered by traditional project budgeting. Budgeting models based around funding stable agile teams will ensure that those teams can easily and quickly be re-deployed so they are always delivering the highest priority requirements to maximise customer value.

Developing an agile mindset

Anyone who has been part of an agile transformation knows that in order to be successful there must be support from the leadership and a desire to try a different way of doing things. Changing practice alone is not enough to drive these transformations – they require a change in the organisational culture. Whilst there will be steps towards this in 2016, businesses will take a number of years to move from adopting agile methodologies to more of an emphasis on agility as a mindset. It will take conventional management thinking to adapt and embrace this approach with a greater emphasis on employee engagement, decentralising decision making and continuous improvement in contrast to a command and control approach.

The evolution of organisational models

These trends will lead to the evolution of different organisational models that ensure the behaviours that support agile thinking are firmly rooted in the structure of the company itself. This will involve a flatter reporting structure, shared leadership models and a joint sense of accountability.

Article by: Andrew Sales, Principal Agile Consultant, CA Technologies

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10 predictions for HR in 2016

Yes, it’s that time of year again when Santa is readying his reindeer, Fairytale of New York is on the radio and the foolhardy amongst us start making wildly optimistic predictions for the year ahead.

The famous Danish physicist and Nobel Prize winner Niels Bohr once warned “prediction is very difficult, especially if it’s about the future”. Whilst I fully concur with that sentiment, like an inebriated lemming being merrily edged towards the precipice of a cliff, it’s time to take the plunge and give my ten predictions for HR in 2016:

  1. People Analytics (finally) goes into orbit

Okay, you’ve got me. I also predicted this in 2014 and 2015 and it didn’t exactly come to pass. Guilty as charged, but maybe it will be third time lucky? All the conversations I am having with HR leaders suggest that we are on the precipice of exponential growth in this area. The evidence to do so is compelling. Research from Bersin by Deloitte (as reported in the Wall Street Journal) into the benefits enjoyed by the 14% of companies who have already developed mature people analytics capabilities demonstrates they generate better talent outcomes in terms of leadership pipelines, cost reduction, efficiency gains and talent mobility. However, perhaps even more tellingly, the share prices of these pioneering 14% outpaced the S&P 500 by an average 30% from 2011-14. Hence my confidence in predicting that 2016 will be the year that HR stops just talking about analytics but actually embraces it like its cousins in Finance and Marketing; not necessarily to replace traditional intuition but to validate it by making decisions that are based on insights derived from data.

  1. HR embraces an Open Source approach

Many of us realise that we are living in a time of unprecedented change. The world of work is set to experience a transformation not seen since the days of the industrial revolution and the pace of change will never be as slow as it is today. That’s quite a sobering thought especially as HR will be in the vanguard of this new age. Traditionally, HR and recruiting functions have worked in splendid isolation, but that will not suffice in the 21st Century when collaboration, co-creation and ‘open-source’ are key ingredients. The recent #HROS concept of Ambrosia Vertesi of Hootsuite and Lars Schmidt of Amplify Talent has deservedly garnered a lot of attention and momentum. Google too has opened up its HR black box in the form of the re:Work initiative. In 2016, look for initiatives like these to grow and new ones to emerge as HR leaders realise they are stronger together than alone.

  1. HR starts to destroy bureaucracy rather than cultivating it

Like those other discredited 20th century doctrines, communism and fascism, bureaucracy is way past its sell by date. Bureaucracy can be more lethal than a particularly virile dose of salmonella and eats away at a company’s very soul. Instead of protecting it and allowing bureaucracy to multiply through mindless process, unnecessary approval flows and the dreaded organisation chart, HR needs to switch camp from gamekeeper to poacher, don its superhero cape and stamp out bureaucracy wherever it finds it. Instead of Rules, Precedent, Hierarchy and Fear, let’s see more Values, Transparency, Aspiration and Peers. (I admit that this ‘prediction’ falls into the ‘wildly optimistic’ category).

  1. Organisation Charts begin to disappear

One of the key tools of the oppressors is the organisation chart, which is arguably just as defunct as bureaucracy itself. How many organisation charts actually reflect reality? As the number of flexible workers grows the ability to capture this in an organisation chart diminishes. Organisation charts also imply that the ability to innovate and make decisions resides only in the upper echelons of the business. It doesn’t. Not anymore. Not in the creative knowledge economy we are now thankfully in. It’s time to send organisation charts the way of the dodo. Again, this falls into the ‘wildly optimistic’ category, but I guess I’m a glass half full kind of guy!

  1. The eradication of the Annual Performance Review continues

Speaking of pointless and outdated tools and practices, hands up who thinks the annual performance review actually has any relevance? Not many hands. Ok, hands up who thinks they are a complete waste of time, money and effort? Nearly unanimous. 2015 has seen the likes of GE, Deloitte and Accenture bin the annual performance review in favour of continuous, real-time programmes underpinned by technology and apps that help the employee, manager and co-workers share feedback. 2016 will see many other organisations follow suit.

  1. The Annual Employee Engagement survey continues to be marginalised

As it is pantomime season, it seems apt to twin the traditional annual employee engagement survey and annual performance review as the ugly stepsisters in our own HR version of Cinderella. Josh Bersin described them as absurd at the recent HR Tech World Congress in Paris. As Bersin went on to explain, the employee feedback and engagement market is undergoing serious disruption at present with the emergence of feedback apps, text analysis and regular sentiment surveys to listen to the pulse of the organisation. Whilst many organisations will continue to run the annual survey for the time being (response rates tend to be higher), 2016 will see them augment this with what Bersin describes as a new category of HR Software. Traditionally strong providers like IBM are doing a lot of work on amplifying the employee voice, and also look out for start-ups such as Workometry too.

  1. Anyone mentioning the ‘War for Talent’ is replaced by a robot

HR is full of lazy and over-used phrases like “seat at the table”, but the vote for the most tired one has to be the “war for talent”. It was first coined by McKinsey all the way back in 1997 when reality TV mercifully didn’t exist, Manchester United actually had a decent football team and yours truly was just embarking on a career as a recruiter. When it comes to marketing slogans, analogies with wars – like sex – sells, but surely when it comes to the war for talent, isn’t it time for a new idiom? Let’s make 2016 the year that anyone in or connected to HR will be ridiculed and replaced by a robot for daring to mention this tedious phrase.

  1. Someone (anyone) gives LinkedIn a run for its money

Whilst I’m a paid up member of the LinkedIn fan club, it’s about time someone took them on before hubris or megalomania sets in (some may argue it already has). Whether it’s sport, politics or business, competition is healthy. It doesn’t matter really if it is Facebook at Work (see recent TechCrunch article), Indeed, Google for Work or some as yet unknown start-up or even better all of them. It will be interesting to see how LinkedIn reacts once someone starts to muscle in on their patch – one suspects that the cycle of spiralling costs may turn full cycle. So come on Zuckerberg et al, get on with it.

  1. I’ll write a blog that doesn’t reference Josh Bersin

Well there has to be one joker in the pack. Of all the analysts out there, Josh and his firm Bersin by Deloitte are the most omnipresent and the purveyors of the best analysis and insight on the HR space. As such, it is extremely challenging to write a blog that doesn’t reference Josh or his firm, but I can confidently predict that at least one blog I write in 2016 will have contain no mention of Bersin whatsoever. I also predict that Liverpool will win the Premier League, Donald Trump will say something sensible and a great band will emerge from one of Simon Cowell’s dreadful television programmes.

  1. HR as agent of change

This could be my most wildly optimistic prediction of all, but as the pace of change intensifies and as the old ponderous bureaucratic ways of doing things continue to fail (why else would over 50% of the Fortune 500 from 2000 no longer be in existence?), HR needs to move from change blocker to change agent. Yes, it needs to consistently talk the language of the business and change its mindset of being a cost centre, but more importantly HR needs to be brave. It needs to embrace the opportunities offered through flux, changing employee attitudes, neuroscience, HR Analytics and technology to create real and lasting change in how talent is identified, recruited, activated and retained. Will this happen in 2016? Probably not but let’s at least start the New Year with a modicum of optimism.

Article by @david_green_uk

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Will Algorithms Soon Make All the Big HR Decisions?

EscalatorFor a long time now, HR has enjoyed a relatively unchallenged position. It makes sense, of course: if you have questions about or issues regarding hiring, firing, employee engagement, or retention, who else would you go to but HR?

But things are beginning to change: HR departments suddenly have competition, thanks to algorithms that can use big data to make decisions — decisions that were once reserved for HR.

This is a little ironic, because when big data exploded onto the HR scene a few years back, we expected it would help HR become more scientific and less subjective in its decision-making. We never thought it would replace HR altogether.

Well, we don’t yet have hiring robots to replace our HR departments, but we do have algorithms that can interpret big data to make HR decisions that are, in some cases, been superior to the decisions of flesh-and-blood HR people.

The best example of these algorithms in action can be found at Xerox: the company’s call-center hiring decisions are now made by an algorithm. Xerox developed an ideal candidate profile for call-center employees, and the algorithm analyzes candidates against this profile to make hiring decisions. The algorithm’s decisions have much higher levels of predictive accuUnderpaid Scientistsracy than HR professionals’ — which is probably why attrition rates was fell by one-fifth following the introduction of the algorithm.

Aside from hiring decisions, algorithms are leading HR efforts in other arenas, too. For example, companies like Walmart, Credit Suisse, and Box Inc. now use algorithms to develop lists of “flight risks” — that is, people who are likely to leave their jobs soon.

This kind of early warning system has been taken in another direction by JPMorgan, which is working on a Minority Report-style algorithm that spots potential rogue traders before they actually go off the rails. Why wait for HR to uncover crime when computers can do it before a crime has even happened?

While Xerox and others have given their algorithms the reins, it seems that most companies are choosing to use big data to support HR, rather than supplant it all together. For example, take Google, one of the leaders in using big data and algorithms to support human decision-making. Google has developed both a hiring algorithm and a retention algorithm, but these algorithms are meant to help HR people make data-based decisions of their own; these algorithms don’t seem intended to replace HR — not yet, anyway.

Most companies probably use a similar “hybrid methods” today — that is, algorithms as support for HR people – but it’s not hard to imagine what the future could hold. Slowly, as algorithms grow more and more powerful and their predictions grow more accurate, we could see living, breathing HR people phased out of businesses completely.

PencilsHR professionals are still the best place to go for HR decisions, but how long until computers replace them entirely? I believe we can expect algorithms to become the new “go-to guys” in HR over the next 10 years. HR decisions will be automated and led by algorithms.

It is inevitable.

Article by @kazim_ladimeji

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7 Important Big Data Trends for 2016


It is the end of the year again and that means it is time for the Big Data trends for next year. I did that for 2014, I did it for 2015 and now it is time for 2016. What is awaiting us in 2016? Which Big Data trends will have an impact on the global Big Data domain? How will Big Data affect organizations in 2016? Let’s have a look at seven of the most important Big Data trends for the year 2016.

1. The Rise of the Algorithms

The Rise of the Algorithms

Big Data is out, Algorithms are in. Data has become a commodity and every organization is capable of collecting and storing vast amounts of data. Analysing all that data is also not so spectacular anymore. Every organization can hire or train Big Data Analysts to understand the patterns within the data.

In 2016 it will be all about what actions you will derive from the data you have access to. Bring in the algorithms. Algorithms define action and they are very specific pieces of software that are very good at a very specific action, much better than humans can do. Think for example of quickly determining the right advertisement based on your profile when you visit a website or finding an outlier in vast amounts of transaction data to determine fraud.

These algorithms are very specific artificial intelligence and cannot be compared to Generic Artificial Intelligence that is still years, if not decades, away. However, very specific AI is already here and in 2016 we will see the rise of the Algorithmic Business.

2. Data-Lake-as-a-Service Solutions

Data-Lake-as-a-Service Solutions

In 2015 we saw the appearance of data lakes. Data lakes are becoming an essential big data storage tool as enterprises amass mountains of data from M2M connections, social networks, and remote workforces.

According to Gartner, “By 2020, information will be used to reinvent, digitalize or eliminate 80 per cent of business processes and products from a decade earlier.” And contrary to legacy storage solutions where we still see that the data lives in silos, data lakes allow raw, unvarnished bytes of information to live in one place where they can be integrated and analyzed for patterns. Data lakes are exactly what you need to digitize your business and become a data-driven business as Gartner expects organizations to be in 2020.

Since a data lake comes with quite a few challenges, in 2016 we will see the future of managed Data Lakes: Data-Lake-as-a-Service Solutions – a complete managed solution for your data lake.

Data-Lake-as-a-Services will offer active storage solutions that can ingest large volumes of structured and unstructured data, and make them available for processing by a multitude of applications, including enterprise data warehouses or open source technologies such as Apache Hadoop or Spark. An organization looking to use such a Data-Lake-as-a-Service will probably be paying a few cents per Gigabyte per month, which will include the total offering.

In 2016 we will see more and more Big Data vendors offer such a solution; to offer companies a complete, easy-to-use, scalable solution without all the hassle of having to arrange a data lake yourself. Data-Lake-as-a-Service solutions will be used by many organizations, due to the advantages of a data lake for storing, and analyzing, massive amounts of data. Especially smaller organizations, like for example startups in the Internet of Things domain, will benefit from a Data-Lake-as-a-Service as they get all the benefits of a data lake, without all the hassle of building and maintaining a data lake.

3. Blockchain Will Become Accepted in Different Industries

Blockchain Will Become Accepted in Different Industries

The past years, we have seen Blockchain primarily linked to Bitcoin, but the Blockchain technology offers a lot more possibilities. In 2016 we will therefore see that multiple industries will adopt Blockchain.

A blockchain can be seen as a public ledger, or record, of any digital events. The public ledger is shared between many different parties, computing nodes that are geographically and computationally isolated, and a record can only be updated if there is a consensus of the majority of the participants in the system. As soon as the new information is entered in the ledger, it cannot be erased and it is visible to anyone. With blockchain there is complete transparency to what is entered in the ledger.

A crucial advantage of the blockchain is that the system is completely transparent, anyone can see which transactions are entered in the ledger, without compromising privacy. You can record the fact that an event occurred, and even that it occurred correctly, without revealing personal details about the parties involved.

While most people link blockchain to the crypto currency Bitcoin, there are a lot more possibilities. Especially the financial industry will embrace the blockchain technology. Many of the large banks around the world are experimenting with blockchain and/or are investing in blockchain startups. UBS has created a blockchain lab, Santander is investigating how to use blockchain for their lending activities, Goldman Sachs has invested in a blockchain startup and a there is a large consortium, the R3 ’s global bank partnership, that investigates the potential of the blockchain.

However, in 2016 we will see more applications in different industries appear that use blockchain. Basically any industry where digital transactions take place can benefit from the blockchain technology, ranging from the financial industry, the legal industry, real estate, notaries, gambling, publishing to data storage. The coming year, a wider adoption of the blockchain is imminent.

4. People Analytics to Keep Talent Engaged

People Analytics Moving to the Masses

For most organizations, their talent is the most important asset and for most senior executives, talent is a top priority. According to a research by PWC, 34% of US CEOs are “extremely concerned” about the availability of key skills within their organization. As a result, senior executives are looking for hard data on their people and therefore, in 2016 we will see that people analytics is taking a big step forward.

People analytics is a new domain in the HR department, but growing rapidly because of the need to better drive the ROI in people. People analytics can be defined as a big data technology that uses snippets of people-related data to optimize business outcomes and solve business problems, is therefore growing in importance.

People analytics can help to answer questions such as: Do we have the right skills mix in our organization? How engaged are our employees and especially the top performers? Can we better predict who our future leaders will be? What is the state of mind of our employees? And many more.

In an overheated market, where the race for talent is on and where the best big data scientists and analysts are scarce and expensive and finding talent is difficult, it becomes more and more important for organizations to understand what drives their employees and to engage with them. As a result, in 2016 more organizations will dedicate employees to people analytics and the amount of startups in these field of expertise will grow rapidly.

5. Smart Governments Improving Societies and Citizen’s Experience

Smart Governments

For the largest commercial organizations, big data is already common language. Governments are traditionally slow in adapting new trends, but in 2016 we will see more national, regional and local governments embrace big data technology to improve their society and the citizen experience.

Governments are experimenting with Big Data techniques to improve citizen experience management, create frictionless transactions, improve governmental performance with government analytics and bring data-driven decision-making to frontline employees. An eGovernment, or smart government, will significantly contribute to these objectives and in 2016 we will see more governments around the globe to develop a smart government.

Already we see some create examples. The Dubai Authorities are working hard on transforming their government into a smart government. They started with the process to improve the customer, i.e. citizen, experience and drive the knowledge economy. They have created a Secure Single Sign-on to dozens of smart government services and a multitude of services are available via mobile applications.

The best example of a smart government is that of Estonia. The small Baltic state with only 1.3 million citizens has been named by the United Nations as having the decade’s best e-Government content. Every interaction with, and within, the Estonian government happens digitally and Estonians have complete control over their own data. In addition parliament is going paperless, laws are signed electronically and businesses operate completely electronically; paying your taxes is radically simple because all services are interlinked.

Although the Estonian government is well ahead of many other governments, this is a process not to be stopped. In The Netherlands the national government aims to work completely digital by 2017, from getting in touch with the government to paying taxes.

In the coming year we will therefore see more governments from around the world develop smart solutions. We will also see more governments opening up their data sets and work with open APIs to enable startups and enterprises to easily connect with governments. This will speed-up the process of becoming a smart government even more.

6. Increased Big Data Security and Data Breaches

Increased Big Data Security and Data Breaches

With everything going digital and the Internet of Things connecting the unconnected to the Internet, big data security will become more and more important. In the past years we have seen a multitude of massive data breaches including the Ashley Madison hack and the TalkTalk hack.

Basically any organization can and will be hacked in the future and if you are not hacked, you are simply not important enough.  Organizations should therefore focus on not only preventing a security breach, but also on implementing the right crisis plans when a hack has occurred.

In 2016 we will see more data breaches reach the news, we will see more screw-ups by organizations that try to cover up and we will see more attacks on physical products due to the Internet of Things. Especially the latter can have a profound effect on data security. After all, we have already seen that hackers remotely killed a Jeep while driving on the highway.

Therefore, in 2016 we will see more scrutiny on how organizations actually deal with their data security; from before a hack, during a hack and after a data breach. Organizations will increase their spending on security, they will work more with ethical hackers to improve their data security and they will improve their internal processes to make employees more aware of hackers. After all, quite often humans are the weakest link in a company’s security protocol.

7. Fog Analytics Takes Off Due to Smart Machines

Fog Analytics is Taking Off due to Smart Machines

Fog computing is gaining a lot of traction, rapidly. Fog computing refers to facilitating the storage, transfer and compute between end-devices linked to the Internet of Things and cloud computing that stores the data. With the advance of the Internet of Things, fog computing is gaining momentum as sensors are becoming so sophisticated that they can now collect massive amounts of data.

Imagine you have a network of connected devices that creates large amounts of data in real-time. Sending the data back-and-from the devices to the cloud can become too expensive and taking up too much time. Enter fog computing, or fog analytics. Fog analytics enables smart machines to perform part of the analytics locally and only send the prepared data to the cloud.

According to Gartner, smart machines are the new reality. Therefore, in the coming year we will see more smart machines with more and more sophisticated sensors that collect massive amounts of data. Organizations will have to turn to fog analytics to make the data manageable, keep the insights useable and reduce the costs as much as possible.

An Exciting Year Ahead

2016 will be an exciting year in terms of Big Data. Smart algorithms will take over the business to perform many actions now done by humans. We will see the appearance of data-lake-as-a-service solutions to help companies do more with their data with less work. Multiple industries will start to experiment with blockchain technology in order to disrupt their own industry.

Organizations will turn to people analytics in order to better engage their employees and win the battle for scarce talent. Governments will finally see the benefits of Big Data and become smart, while organizations and governments have to be aware of being hacked and take appropriate measurements. Finally, fog analytics will take off due to smart machines that will appear in every industry.

What do you think of these seven big data trends for 2016? Anything you want to add? Please join the discussion in the comments below.

Article originally by: Mark van Rijmenam


Don’t miss the 4th HRcoreLAB  Conference this 8th & 9th of March 2016 in Barcelona.

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HR Technology For 2016: Ten Disruptions On The Horizon


It’s HR Technology season, and once again vendors are introducing amazing and disruptive new technologies in all areas of HR. I developed our “Ten Big Disruptions” report again this year, which I encourage you to read.

At a high level, let me summarize what’s going on – and as always we encourage you to reach out if you’d like to discuss more.

The HR Technology market tends to go in cycles, as companies install new solutions and go through a 5-7 year cycle of implementation, rollout, and then replacement. In several areas of HR we are nearing the end of a cycle, so let me summarize some of these evolutionary changes – then you can read the report for more detail.

First, there is a massive replacement of licensed, traditional HRMS systems taking place.

More than 40% of all companies are replacing or plan to replace their core HRMS systems. Cedar-Crestone believe 60% of all companies are working on a new enterprise HR systems strategy and 46% are increasing budgets. Interestingly, Stacey Harris (one of our alma maters) also found out that companies with new, recently upgraded HRMS platforms are spending 22% less per employee on HR, so they are seeing financial benefits (even though the cost of implementing new HR technology is high).

These new HRMS systems are cloud based, and they are coming from vendors (Oracle, SAP, Workday, ADP, Ceridian, Ultimate Software, and others) that have mostly built-out talent management suites. Almost 26% of the companies in the Cedar-Crestone survey are doing “rip and replace” – totally throwing away their old systems.

I just hosted a panel with Delta Airlines (SAP implementation), Macy’s (Oracle implementation), and United Technologies (Workday implementation) and we discussed the highly complex, multi-year process these companies are going through to replace their core technology. In every case the company selected a vendor that had particular capabilities that met their needs, and in each case there are many incumbent systems, payroll providers, and outsourcers involved.

Erica Volini, Deloitte’s service line leader in HR Transformation and Technology, explained clearly that there are no “best products” in this space – it’s all a matter of where you’re coming from, where you’re going, and the vendor who’s roadmap best matches yours.

Second, the talent management market is being redefined.

I’ve been in this market for 15+ years and the standalone market for learning, recruitment, and other talent applications is being redefined. The LMS markets is being disrupted by new video-based learning solutions, many of which will be complimentary to installed systems. There are a host of new, disruptive recruitment vendors who are clearly going to change the applicant tracking market. In fact I believe that market is ripe for disruption, since most ATS systems are quite old (as are the vendors). And the market for new performance management systems is emerging.

I know, the ERP vendors do all this stuff. Well even so, companies of all sizes will often either A) not use the ERP vendor’s products, or B) can’t afford the ERP solution – so these new vendors have a huge marketplace ahead. As always, once the gorillas emerge they will likely be acquired by the big HRMS/Payroll providers, but that’s years ahead.

Third, the market for feedback, culture, and engagement apps is here.

I wrote extensively on this in the article “Feedback is the Killer App.” The traditional annual engagement survey is going the way of the dinosaur (slowly however) and a new breed of pulse tools, feedback apps, and anonymous social networking tools has arrived. If you aren’t exploring this space you are missing a huge opportunity to make your company better. I wont list the vendors here, but every one of them is growing and I see this as a whole new segment.

Fourth, we have a maturing market for employee well-being, wellness, and productivity systems.

We have published a lot of research which shows that employees are overwhelmed, and right now I’m working on next year’s Deloitte Human Capital Trends (click here to participate) and you’ll see even more on this coming up. To deal with this companies are now introducing some very exciting and well developed systems that let your employees join health-related challenges, track their fitness, collaborate with their health care providers or others, and just help balance their work-life.

Personally I think this will be a huge market going forward, and even device manufacturers and exercise equipment providers are developing these systems.

Fifth, the era of People Analytics is here.

I just published another article on the Ten Things We Have Learned in People Analytics. In short, this space is now maturing. While most companies are early in their implementations and solutions, there are now a good set of organizations that have implemented strong people analytics strategies, and almost every vendor now has some form of predictive analytics embedded into their product.

Rather than seeing dashboards, you’re likely to see “recommendations”- so some of this technology is invisible behind the scenes. Tools to predict flight risk, assess high potential job candidates, even find toxic employee behavior – are all in the market today. While many are not highly proven yet, they all work to a degree, providing great value to any company.

Apps as the Platform of the Future

The final note I’ll make here is that “appification has arrived.” As you’ll read in the report, mobile apps are the future – and they are different and more powerful than typical browser-based web systems. Not all the killer apps have been created yet, but most of the new, exciting HR applications coming are apps first, then web systems later.

This does not mean they aren’t powerful and complex behind the scenes, but they expose themselves as pinch and swipe on your phone – making it easier than ever to embed location and peer to peer collaboration into the system. We’ll write more on this soon.

If you haven’t been evaluating HR technology lately, you should now. The investment and venture capital pouring into new companies is astounding, and many of these new tools are transformational in their value.

It’s an exciting year to be an HR professional: the worlds of technology, mobile computing, analytics, and behavioral economics are all coming together for you! We look forward to helping you understand and implement some of these exciting new solutions.

This article was originaly posted on the Josh Bersin’s Blog.  http://www.bersin.com/blog/Loadblog.aspx?AuName=Josh%20Bersin

Don’t miss the 4th HRcoreLAB  Conference this 8th & 9th of March 2016 in Barcelona.

6th Future of Recruitment Seminar (Part of the HRcoreLAB)

4th Leading With Talent Summit (Part of the HRcoreLAB)

HR Agility (Part of the HRcoreLAB)

Leadership, Analytics, Recruitment, Development, Talent, Talent Management, Big Data, HR tech, Talent Acquisition, Employer Branding, HR Agility, Agile HR, Agility.

7 aspects of Agile HR


Yesterday I received the following e-mail from one of my readers, let’s call him Vaughn:

Oh, Oh! My boss asked me to give a presentation on “Agile HR” next Monday in the management team! Only two days to prepare. Agile is hot, that is what I know, but what should I tell? Can you please give me some tips?”.

Here is my answer to Vaughn:

“Dear Vaughn,

It is Saturday evening. I was just preparing to watch some episodes of “Better call Saul” on Netflix. You sound desperate though, so please allow me to give you a quick answers. I will not go into the background of your question (like: why does your boss ask you to give a presentation on “Agile HR”? Is he testing your agility?). Please do not prepare an extensive PowerPoint presentation. You could mention some of the following elements of “Agile HR”:

  1. Keep your HR team small
    With a small team you can make more speed, and you will be able to react more agile.
  2. Stop with all your regular meetings
    Add up the time you have to spend on regular meetings. The Monday morning meeting with your team. The Monday afternoon and often part of the evening with the management team. The regular 1:1 with the members of your team and your boss. The bi-weekly meeting with the “Global Blue Print” team. Your monthly meeting with the regional HR-leads. Your Rotary meetings etc. etc. Stop with the meetings, and spend the time on getting some things done!
  3. Make sure there is fresh input in your team regularly
    You will need fresh input in your team. Not too much, as strong teams have learned to work together. More than seven years in one team is a very long time. A young professional can add a lot of value, and a fresh perspective.
  4. Find innovative and flexible partners
    As your team is small, you will need partners. Partners who can be innovative and flexible. Try to avoid tender processes and stay away from corporate purchasing. Long-term relationships with reliable partners are crucial for an agile HR team.
  5. Do not strive to be perfect
    Keep moving, and do not strive for perfect solutions. While you are working on your perfect solution, the world has moved on, and your solution is no longer perfect.
  6. Practice SCRUM
    On scrum.org, the home of SCRUM, you can find an extensive introduction. An important element of the SCRUM approach is to work in a team in short sprints of two to four weeks. The goal is to have clear deliverables at the end of the period. The end of the period is the moment to regroup, discuss the lessons learned and determine the deliverables of the next period.
  7. Learn how to practice “Guerrilla HR”
    Read “It’s time for some guerrilla HR!“.
    Maybe it is not wise to call it “guerrilla HR”, it might be better to label it “Agile HR”.

Dear Vaughn, success coming Monday. Keep following my blog posts, there will be more on agile HR”.

This article was originaly posted on the HR Trend Institute website by Tom Haak hrtrendinstitute.com/2015/02/14/7-aspects-of-agile-hr/

Don’t miss Tom Haak discussing HR Agility at the 4th annual HRcoreLAB in Barcelona

Don’t miss the 4th HRcoreLAB  Conference this 8th & 9th of March 2016 in Barcelona.

6th Future of Recruitment Seminar (Part of the HRcoreLAB)

4th Leading With Talent Summit (Part of the HRcoreLAB)

HR Agility (Part of the HRcoreLAB)

Leadership, Analytics, Recruitment, Development, Talent, Talent Management, Big Data, HR tech, Talent Acquisition, Employer Branding, HR Agility, Agile HR, Agility.

Success at the HRcoreACADEMY²!

Once again, the HRcoreACADEMY turned out to be a great success. A big thanks to everyone that joined us, your contributions are what made this possible. The overall rating that we received from the audience was a fantastic 4.7/5 and we would like to share a few of the testimonials.

CR08dH-U8AE9GoS.jpg large


“I really liked the different viewpoints that have been brought in by the presenters.”

“Excellent conference.”

“Great conference; learned new trends and a lot to benchmark.”

“Great that it is not so much a selling event.”

“Very valuable conference with lots of innovative impulses and many opportunities for valuable discussions.”

“Enjoyed the event very much – good sourcing of speakers. Team helpful.”

“Nice conference with a lot of information to handle – Well organized! Good atmosphere, interesting topics, top speakers.”

“Excellent variety of talks. As a non-HR person this was a fantastic eye opening run through this state-of-the-art in L&D – Great stuff.”

“Interesting conference, lots of food for thought …”

Our special guest speaker Cyriel Kortleven was very impressed with the group and it was great to see so many people getting involved and taking advantage of some creative thinking and very innovative ideas. Cyriel would like to thank you all and has prepared some extra presentation slides in English and Flemish/Dutch for your enjoyment.

Please access via this link: http://www.cyrielkortleven.com/nl/yes-and-act-boost/

Congratulations to Nanette Fairley from Emirates Group for winning the evaluation form raffle. We look forward to seeing you again in March!

The Teneo team is now working hard on preparing for our next great event, the 4th annual HRcoreLAB which will take place right here in sunny Barcelona on March 8th & 9th, 2016. You can follow developments on the Teneo Meetings LinkedIn page and also on Twitter via #HRcoreLAB.


From all of us at Teneo, we thank you for your continued support and look forward to seeing you again soon.

Teneo Meetings

“Keeping the discussion alive”

Don’t miss the 4th HRcoreLAB  Conference this 8th & 9th of March 2016 in Barcelona.

6th Future of Recruitment Seminar (Part of the HRcoreLAB)

4th Leading With Talent Summit (Part of the HRcoreLAB)

HR Agility (Part of the HRcoreLAB)

Leadership, Analytics, Recruitment, Development, Talent, Talent Management, Big Data, HR tech, Talent Acquisition, Employer Branding, HR Agility, Agile HR, Agility.

33 Amazing Creativity Quotes


Cyriel has created a slideshare with 33 Amazing Creativity Quotes. And if you even want more, you can subscribe at his website for a larger collection of 69 creativity quotes and change quotes.

Here is already a list of the first 33 creativity quotes. Enjoy them.

“Bureaucracy is the art of making the possible impossible.”- Javier Pascual Salcedo

“Insanity is doing the same thing over and over again.” – Albert Einstein

“Failure is not an option. It’s a privilege for  those who try.” – Anonymous

“The three most harmful addictions are heroin, carbohydrates and a monthly salary.” – Fred Wilson

“A new idea is delicate. It can be killed by a sneer or a yawn; it can be stabbed to death by a quip and worried to death by a frown on the right man’s brow.” – Charles Brower

“If you always do what you always did, you will always get what you always got.” – Albert Einstein

“Change is the parent of progress.” – Steve Maraboli

“If opportunity doesn’t knock, build a door.” – Milton Berle

“Two roads diverged in a wood, and I took the one less traveled by and that has made all the difference.” – Robert Frost

“Creativity is one of the last remaining legal ways of gaining an unfair advantage over the competition.” – Ed Mc Cabe

“Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself.” – Rumi

“The difficulty lies not so much in developing new ideas as in escaping from old ones.” — John Maynard Keynes

“Minds are like parachutes, they work best when open.” – Thomas Dewar

“Creativity is the power to connect the seemingly unconnected.” – William Plomer

“The impossible is temporary.” – Cassius Clay

“Every act of creation is first of all, an act of destruction.” – Pablo Picasso

“Necessity is the mother of invention.” – Anonymous

“The only way to discover the limits of the possible is to go beyond them into the impossible.” – Arthur Clarke

“We cannot solve a problem by using the same kind of thinking we used when we created them.” – Albert Einstein

“I alone cannot change the world, but I can cast a stone across the waters to create many ripples.” – Mother Teresa

“A discovery is said to be an accident meeting a prepared mind.” – Albert von Szent-Gyorgyi

“The impossible is often the untried.” – Jim Goodwin

” Almost always, the creative dedicated minority has made the world better.”  – Martin Luther King

“The beautiful journey of today can only begin when we learn to let go of yesterday.” – Steve Maraboli

“If at first the idea is not absurd, then there will be no hope for it.” – Albert Einstein

“The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.” – George Bernard Shaw

“An invasion of armies can be resisted, but not an idea whose time has come.” — Victor Hugo

“The stone age didn’t end because they ran out of stones.” – Anonymous

“You cannot discover new oceans unless you have the courage to lose sight of the shore.” – Andre Gide

“There are no old roads to new directions.” – The Boston Consulting Group

“You never fail until you stop trying.” – Albert Einstein

“The world is but a canvas to the imagination.” — Henry David Thoreau

“The best way to predict the future is to invent it.” – Alan Kay

Cyriel Kortleven will hold a Business Creativity Workshop at the HRcoreACADEMY²conference in Brussels, Oct 21-22.

This article was originaly posted on Cyriel Kortleven’s blog.  http://www.cyrielkortleven.com/33-amazing-creativity-quotes/

Don’t miss the 4th HRcoreLAB  Conference this 8th & 9th of March 2016 in Barcelona.

6th Future of Recruitment Seminar (Part of the HRcoreLAB)

4th Leading With Talent Summit (Part of the HRcoreLAB)

HR Agility (Part of the HRcoreLAB)

Leadership, Analytics, Recruitment, Development, Talent, Talent Management, Big Data, HR tech, Talent Acquisition, Employer Branding, HR Agility, Agile HR, Agility.

HR in 2020


It is 2020. The role of HR has changed considerably in recent years. We have seen many organizations changing from tight, closed hierarchies into more open networked organizations. The place and the role of the flexible workforce has also changed. Where flexible workers were previously seen (and treated) as second rate, they are now considered an important part of the organization.

Eight aspects of the role of HR we have seen changing:

  1. HR focuses on a broader group
    Previously, the focus of HR was on staff with a permanent contract. Today HR focuses on a much broader and more diverse group. The distinction between temporary employees and employees with a permanent employment has faded. The contract format is not important; it is about the contribution that someone can make to the organization, today or in the future.
  2. HR masters workforce planning
    Workforce planning has become increasingly important, and HR plays an important role. HR sits in the middle of the business, and therefore has good understanding of the strategic plans. What kind of people do we need? What are the critical capabilities we need to strengthen? Where can we find the people with the necessary skills?
  3. HR focuses less on positions, and more jobs to be done
    HR previously spent much time formulating comprehensive job profiles. Fortunately, those times are gone. It is now much more about jobs: what do we need to accomplish for our customer? What capabilities do we have in the house and which do we have to find elsewhere?
  4. HR has become faster and more agile
    If in the past you wanted something to happen fast, you did not involve HR. This would delay the process, as HR had the tendency to hide behind rules and procedures. Today this is different. HR is like a spider in the web. If you need help in strengthening your team and you can not find the solution, then HR is the right partner to involve. HR is firmly rooted in various relevant communities. Therefore, HR has quick access to ideas and suggestions from others.
  5. HR makes creative use of technology
    Technology is deployed on several fronts. High-speed mobile communication with management and staff. To provide real-time feedback. To facilitate training on the job. To measure and improve the performance of employees. HR has developed into HR Tech.
  6. HR has access to a larger talent pool
    If you limit yourself to the talent that you already have in your organization, you do not always get the best. Many top talent is no longer looking for a permanent contract, but wants to do interesting and challenging assignments for (various) organizations. In recent years, HR started looking more at external talent pools. Not only in their own country, but also increasingly international. Organizations are also much more willing to share their own talent pool. Employees are not always properly challenged, and can learn a lot by working temporarily for another organization.
  7. HR relies on facts, not opinions
    HR has learned from marketing. Measuring is knowing. By clever techniques the preferences of (potential) employees can be identified and organizations can respond better to the individual wishes and needs. HR has learned a lot in the field of people analytics, and regularly comes with surprising insights. HR knows what motivates people.
  8. HR no longer needs to pamper management
    The number of layers is reduced in organizations. With fewer managers life is easier. Many HR processes are automated and managers and employees love it. HR can focus more on core tasks, such as selecting talent and finding creative ways to increase productivity.

The role of HR will widen in the coming years. A key question is how HR and the organizations they are part of can play a role to reduce the gap between people who have work and those who don’t.

This article is a translation of an article published on the website of “Eerlijke Flex” (http://www.eerlijkeflex.nl).

About the author: Tom Haak is partner at Crunchr (crunchrapps.com). Tom Haak is also director of the HR Trend Institute (http://hrtrendinstitute.com). Prior to founding the HR Trend Institute in 2014, Tom held senior HR positions in companies as ARCADIS, Aon, KPMG and Philips.

The HR Trend Institute detects, follows and encourages smart and creative use of trends in the field of people and organisations, and also in adjacent areas.
Tom has a keen interest in organisations and service providers that use trends in a creative and innovative way. He advices organisations on how to get more focus in their HR interventions and how use trends to increase the impact of HR.

He can be followed on Twitter (@tomwhaak and @hrtrendinst) and on Instagram @tomwhaak.
The HR Trend Institute also has a Pinterest page.

Tom Haak will speak at the HRcoreACADEMY², organised by Teneo (21 & 22 October 2015, in Brussels).

This article was originaly posted on Cyriel Kortleven’s blog.  http://www.linkedin.com/pulse/hr-2020-tom-haak?trk=hp-feed-article-title-like

Don’t miss the 4th HRcoreLAB  Conference this 8th & 9th of March 2016 in Barcelona.

6th Future of Recruitment Seminar (Part of the HRcoreLAB)

4th Leading With Talent Summit (Part of the HRcoreLAB)

HR Agility (Part of the HRcoreLAB)

Leadership, Analytics, Recruitment, Development, Talent, Talent Management, Big Data, HR tech, Talent Acquisition, Employer Branding, HR Agility, Agile HR, Agility.

Do the Aunt Bertha test

If you check the definition of jargon on wikipedia, you’ll get a good example of dictionary- jargon: ‘Jargon is the technical terminology or characteristic idiom of a special activity occupational or social group’. A simple definition would be ‘the language used by people who work in a particular area or who have a common interest.’


There’s nothing wrong with using jargon when communicating with your colleagues who grasp the ‘language’. Yet it can make things very complicated for people who don’t work in your own field of expertise. It’s caused by the Curse of Knowledge, because you assume your listeners possess the same knowledge level as you do (or at least under- stand the basics of your work domain). But that’s an illusion.

To avoid jargon, apply the Aunt Bertha test: imagine telling your story to your 78 year-old aunt Bertha.

What words will you use? How will you phrase your sentence? What metaphor can you use to make it as simple as possible?

Check out www.lessisbeautiful.co for more stories how ‘less’ can succeed in business

Cyriel Kortleven will hold a Business Creativity Workshop at theHRcoreACADEMY²conference in Brussels, Oct 21-22.

This article was originaly posted on Cyriel Kortleven’s blog.  http://www.cyrielkortleven.com/aunt-bertha-test/

Don’t miss the 4th HRcoreLAB  Conference this 8th & 9th of March 2016 in Barcelona.

6th Future of Recruitment Seminar (Part of the HRcoreLAB)

4th Leading With Talent Summit (Part of the HRcoreLAB)

HR Agility (Part of the HRcoreLAB)

Leadership, Analytics, Recruitment, Development, Talent, Talent Management, Big Data, HR tech, Talent Acquisition, Employer Branding, HR Agility, Agile HR, Agility.